Jack Franklin 100% Satisfaction Guarantee

I'm not going to lie to you.  I hate crappy service.  I understand how painful it can be to return a product that doesn't meet your expectations.  Nothing makes me more upset than a retailer who treats me--its customer--with disrespect. 

That's why anything you buy from Jack Franklin comes with an unconditional guarantee.  If for any reason you are not satisfied with your tie at any time, send it back for a replacement, a different item, or your money back. I don't care if you have a problem 2 days after you get the tie or 2 years later.  Send it back.

Returns

In the off-chance that something you buy from Jack Franklin is less than top quality, or does not meet your standards, send it back.  You don't need an RMA. We'll process the return and issue you store credit, a new item, or a refund---whichever you prefer.  If you have any questions you can email us here.