Here you'll find answers to some of our commonly asked questions.

How long are your ties? Do you sell extra long ties?

Our ties are approximately 60 inches long. Currently, we do not sell extra long ties.  

How wide are your ties?

Most of the Jack Franklin ties are currently 3.75 inches wide.  You can see the dimensions of the tie by filtering on our tie catalog page, or in the product details on the tie page.  We do offer slim cut ties (3.25") and skinny ties (2.3") as well.  These can be seen in the product description.

How much is shipping?

There are often various promotions for shipping costs.  Current shipping cost start at $3.95 for flat-rate, basic shipping. This shipping method takes approximatley 7-10 days.  You can also upgrade your shipping to USPS Priority mail, which will arrive in 3-5 business days.

My tie has a flaw. How can I return it?

If your tie comes with flaws, you can contact us at the 'contact us' form.  Please include your order number and what is wrong with the tie. We'll send out a new tie at no cost to you and work with you to send back the flawed tie.

What is your return policy?

You can see our return policy in depth here.  In short, if you aren't happy, you can send it back.  If there is a problem with the tie, you can send it back for a refund, a replacement or an exchange.